Viewing Internet e-mail message headers in Outlook 2010
1) Open the e-mail in Outlook by double clicking it from your Inbox
2) Click the File Menu
3) Choose Properties
4) A dialogue box will open - the message headers are in the text area at the bottom of the box
5) To select all the text and copy it, click in the text area, press CTRL+A and then CTRL+V. Alternatively, press CTRL+A to select all and then right mouse click on the text and choose "Copy"
6) Paste all the text into Notepad, save as a text file and send to us as requested to assist with troubleshooting