Viewing Internet e-mail message headers in Outlook 2016

1) Open the e-mail in Outlook by double clicking it from your Inbox & choose Properties

2) A dialogue box will open - the message headers are in the text area at the bottom of the box

3) To select all the text and copy it, press CTRL+A and then CTRL+V.  Alternatively, press CTRL+A to select all and then right mouse click on the text and choose "Copy"

4) Paste all the text into Notepad, save as a text file and send to us as requested to assist with troubleshooting