Skip to main content

Sage Update does not finish when installing on a Remote Desktop Server (RDS) - Knowledgebase / General - ABC Helpdesk

Sage Update does not finish when installing on a Remote Desktop Server (RDS)

Authors list

The Sage Update installer runs but then waits with a progress bar sayng "Preparing for first use"

Resolution

  1. Create a new GPO applying to the RDS server(s) at computer level
  2. Click through ComputerConfiguration > Administrative Templates > Windows Components > RDS > RDS Session Host > Application Compatability
  3. Enable "Turn off Windows Installer RDS Compatability"
  4. Force a GPO update (gpupdate /force) or reboot the RDS Session Host(s)
  5. Re-run the install